Need a reliable EVV Coordinator or Healthcare Virtual Assistant to help manage caregiver attendance, timekeeping issues, client support, and administrative tasks? Let's connect.
Based in the Philippines | Available Full-Time | High-Speed Internet
I have over 10 years of experience in customer service and administrative support, including handling high-volume inbound and outbound calls, chat support, email support, and CRM management.
I also have experience in home healthcare, EVV coordination, and healthcare reauthorization support. I help home care agencies maintain accurate records, support caregivers and clients, and ensure smooth daily operations so teams can focus on delivering quality care.
HERE'S HOW I CAN SUPPORT YOU:
• EVV monitoring and timekeeping support
• Caregiver and client communication
• Clock-in and clock-out verification and corrections
• Attendance tracking and follow-ups
• Documentation and compliance support
• EHR, CRM, and record management
• Administrative reporting and data entry
• Scheduling coordination and task tracking
• File and document organization
TOOLS I WORK WITH:
• EVV and healthcare documentation systems: HHAeXchange, Alaya Care, Matrix Care, Sandata, Axis Care, Salesforce and Zendesk.
• Google Workspace and Microsoft Office
• Slack, Microsoft Teams, Zoom, and Loom
• Asana, Trello, and Notion
• ChatGPT, Claude AI, Canva, and other productivity tools
If you're looking for a dependable professional to support your caregivers, clients, and daily healthcare operations, I'd love to connect and discuss how I can help.
Cheers,
Catherine Daisy May Tolentino
