With over 11 years of diverse experience in the IT industry, I bring a strong foundation in system administration, mobile development, application support, and i----------- management. Currently serving as a Situation Manager for an international client, I oversee complex network operations and ensure high availability and swift resolution of critical issues with priority level 2 and 1. I am known for being a reliable, creative, and detail-oriented team player who thrives in high-pressure environments and enjoys driving continuous improvement in IT operations.