I’m a dedicated and people-centered professional with over 5 years of experience in customer service, sales support, and e-commerce operations. I’ve worked with top BPO companies and supported major platforms like Shopee, Lazada, and Shopify—handling everything from order tracking and dispute resolution to account inquiries and product support.
My experience has taught me the importance of clear communication, empathy, and efficiency—especially when helping customers navigate challenges or ensuring their experience ends on a positive note. I’m tech-savvy and detail-oriented, with hands-on experience using CRM and helpdesk tools including Omcom, Salesforce. I’m also proficient in Google Sheets, MS Office, and visual layout platforms.
I’m now looking to grow in roles such as E-Commerce Assistant, Property Management Support, or Technical Customer Service, where I can bring my adaptability, service-oriented mindset, and tech fluency to the team.
