A highly adaptable and results-driven professional with a solid background in customer service, sales, lead generation, and virtual event coordination. Known for delivering efficient, empathetic support and exceeding performance goals across various roles, including technical support for major accounts like Verizon and outbound sales for Sirius XM. Currently excelling as a Virtual Event Technical Coordinator at MCI, managing end-to-end event execution using the EventsAir platform. Brings strong communication skills, time management, and a proactive approach to ensuring seamless customer and stakeholder experiences.