1. Technical Support & Subject Matter Expert – QuickBooks
a.) Handle basic to deep QuickBooks technical issues
b.) Troubleshoot problems and provide solutions in a calm, clear manner
c.) Assist with reports, entries, and general financial workflow support
2. Chat Sales Representative – Dropbox
a.) Respond to potential and existing clients via chat support
b.) Help clients understand Dropbox products and convert inquiries into sales
c.) Keep a professional, persuasive, and friendly tone at all times
3.) Graphic Design Tasks
a.) Create social media graphics, sales materials, and simple brand visuals
b.) Adobe Photoshop, Adobe Illustrator, and Corel Draw
c.) Support marketing with eye-catching, on-brand designs
