I am a dedicated and results-driven professional with over 7 years of combined experience in Human Resources, Public Relations, and Customer Service.
Since 2021, I have been working as an HR cum Public Relations Officer, where I manage employee relations, internal communication, and company representation with professionalism and integrity. My role has strengthened my ability to handle people, resolve conflicts, and maintain positive working relationships within the organization.
Prior to this, I gained 4 years of experience in the BPO industry as a Customer Service Specialist, handling both inbound and outbound calls. This experience enhanced my communication skills, customer handling, and ability to work efficiently in fast-paced environments.
I am known for being reliable, approachable, and proactive. I take pride in delivering quality work and building strong relationships with clients and tea-----------mbers.
Currently, I am actively learning and developing my skills as a Virtual Assistant. I am eager to expand my knowledge, adapt to new tools, and transition into a VA role where I can contribute value and grow professionally.
I am highly motivated, detail-oriented, and always ready to take on new challenges.
