I’m a detail-focused and adaptable professional with hands-on experience supporting financial clients in the US, UK, and ANZ. Previously, at Teleperformance, I managed diverse customer inquiries including account issues, refunds, disputes, and identity verifications with a strong emphasis on clarity, compliance, and efficiency.
During my time there, I developed a keen eye for detail and built the ability to quickly identify inconsistencies while maintaining excellent communication, even under high-pressure conditions. Balancing precision with efficiency, I handled a high volume of daily inquiries, ensuring that each interaction was resolved accurately and with a customer-first approach.
Now, I’m channeling that experience into new opportunities in quality control and data review. I thrive in roles that require meticulous attention to detail, a strong analytical mindset, and effective collaboration across teams. My background in customer service has not only honed my technical capabilities but has also reinforced my commitment to clear communication, adaptability, and continuous improvement.
If you’re seeking someone who combines proven technical skills with a personable, professional approach, I’d be a great fit.
