I provide customer service and administrative support to businesses that need timely communication, organized workflows, and dependable assistance. I can help manage customer inquiries, email and live chat support, complaints, order tracking, follow-ups, data entry, and issue escalation.
I bring over 4 years of customer-facing experience across hospitality, pharmacy retail, and casino operations. My background includes assisting high volumes of customers, processing transactions accurately, coordinating orders, maintaining records, and resolving concerns calmly and professionally.
My tools include Google Workspace, Microsoft 365, Gmail, Outlook, Slack, Zoom, Google Meet, Asana, Trello, Notion, ChatGPT, Grammarly, and Google Apps Script. I also have basic HubSpot knowledge and am currently developing my skills in Zendesk and Freshdesk.
I am based in Dubai, UAE (GMT+4) and available for full-time remote work. I can adjust to US, UK, Australian, or other required business hours. I have a dedicated home workspace, reliable 200 Mbps internet with a backup connection, backup power access, dual monitors, and professional communication equipment.
I am seeking a stable, long-term position where I can support one employer consistently and grow with the business. I am organized, attentive to detail, committed to following procedures, and dependable in completing tasks accurately and on time.
