Detail-oriented and experienced BPO professional with over 2 years in the industry, specializing in healthcare and customer service. I have a strong background in medical claims processing, billing support, and sales. Skilled in handling sensitive data, resolving customer concerns efficiently, and providing excellent service in high-pressure environments. I’m now transitioning to a virtual assistant role to achieve better work-life balance while continuing to deliver quality support remotely. Tech-savvy, reliable, and committed to helping businesses run smoothly.