About
I am an Operations and Administrative Professional with over 15 years of experience supporting business operations, administration, billing, customer service, and process improvement across multiple industries.
Throughout my career, I have developed a reputation for being dependable, organized, and results-driven. I enjoy finding practical ways to improve workflows, streamline processes, and support teams in achieving operational excellence.
My experience includes working with Oracle, Salesforce, Microsoft Excel, Google Sheets, Power Query, CRM platforms, billing operations, reporting, and administrative coordination. More recently, I have also been leveraging AI productivity tools to improve efficiency, automate repetitive tasks, and enhance day-to-day business operations.
I believe technology should simplify work—not complicate it. That's why I continuously explore new tools and better ways of working while maintaining accuracy, professionalism, and attention to detail.
Core Competencies
• Operations Coordination
• Executive & Administrative Support
• Process Improvement
• Microsoft Excel & Power Query
• CRM Administration (Oracle & Salesforce)
• Billing & Accounts Receivable
• Data Analysis & Reporting
• AI Productivity Tools
• Customer Service
• Google Workspace & Microsoft Office
I'm currently seeking remote opportunities with Australian and international organizations where I can contribute my experience, continuously grow professionally, and help businesses improve operational efficiency through reliable support, technology, and process optimization.
I believe great operations happen behind the scenes. My goal is simple: help leaders and teams save time, improve processes, and focus on what matters most.
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