Expert E-commerce Customer Service
Self-motivated and very dedicated.
Well-organized and task-driven person.
???Fulfilling orders using Oberlo/Dropified/Manually/Amazon/Shipstation/???
? Fulfill orders with 24 hrs.
? Fulfill orders Manually.
? Fix Matching Order not Found.
? Mark as Shipped.
? Notify Customer.
? Send a message to Aliexpress Seller.
? Reorder for Closed Order.
???E-com Platforms???
?Shopify
?Woocommerce
?Walmart
?Amazon
???Customer Support & Service???
? Email Ticketing System.
? General Admin Tasks
? Moderate Social Media Page.
? Handling Queries, Chargebacks, Refunds.
? Order Tracking/Shipment Status.
???CRM???
? Konnektive
? Zoho
? FreshDesk
?????Email Platform???
?Zoho Mail
?Gmail
?Zendesk
?Gorgias
?Gmail Suite
?Thunderbird
?Shopify Inbox
???Ordering System???
?Oberlo
?Dropified
?Dsers
?Manual Fulfillment
?Dropified
?CJ Dropshipping
?Walmart Manual order
?Amazon Manual order
?Shipstation
?ShipBob
?Shiphero
I am building long term relations with my clients and always make suggestions that will help in the long term. I will communicate with you throughout the entire process in any preferred way.
Experiences in:
-Order Processing/Order Fulfillment for E-commerce Website (AliExpress Dropshipping)
-Product Listing in Shopify (import products from AliExpress to Shopify using Oberlo)
-Amazon Order Fulfillment
-Email Support
-Customer Support
-Admin Support
-Web Research & Data Entry
-Virtual Assistance
-Email Administration
-Social Media Support
-Manual Order fulfillment
Software Experience:
-Shopify
-Dropified
-Oberlo
-Desk
-Liveperson/LiveEngage
-Google Spreadsheet
-Amazon FBA
-Answering disputes
-Online Campaign
-Mailwizz
-Facebook Support/Moderation
-Instagram Support/Moderation
-Zohomail
-Gmail for Business
Fluency in both written and oral English
Reliable in providing excellent service
