Dedicated and empathetic Customer Service Professional with 3+ years of experience delivering exceptional support in fast-paced, customer-centric environments. Proven ability to resolve customer issues efficiently, maintain high customer satisfaction scores, and build strong client relationships. Skilled in handling inquiries via phone, email, chat, and in-person interactions with a focus on clear communication, patience, and problem-solving. Adept at using CRM systems, multitasking under pressure, and collaborating with cross-functional teams to enhance the overall customer experience. Passionate about turning challenges into positive experiences and committed to representing the company with professionalism and care.
