With 3.5 years of customer service experience—working directly with customers through calls and Zendesk email support—I’ve gained valuable insight into audience behavior, brand voice consistency, and effective communication strategies. My role as a Subject Matter Expert also allowed me to support team operations and ensure high-quality interactions, skills that translate well into managing online communities.
In addition, my graphic design background equips me with the creative ability to produce engaging, visually appealing content tailored to your brand. I understand the importance of creating a cohesive online presence that resonates with your audience and drives engagement.
I’m confident that my combination of customer-centric experience, creative skills, and strong organizational abilities make me well-suited to manage and grow your social media platforms effectively.
