Professional with over 10 years of leadership experience in restaurant operations, customer service, and team management as an Assistant Restaurant Manager at Jollibee. Experienced in handling customer concerns, coordinating daily operations, training staff, and maintaining high service standards in fast-paced environments. Brings additional experience in BPO customer support and as an ESL tutor, with strong communication, problem-solving, and relationship-building skills. Proficient in multitasking, time management, and providing exceptional customer experiences through phone, chat, and email. A quick learner who is organized, dependable, and eager to support business operations as a Virtual Assistant specializing in customer support.
