I am a highly organized and detail-oriented Customer Service and Administrative Support professional with experience in both the dental and healthcare industries. I have managed 50+ digital cases daily, coordinated with dental professionals, handled high-volume email communications, tracked case workflows, and ensured accurate documentation using various digital systems including Medit, 3Shape, iTero, DS Core, Dexis, Shining, Aidite, and Cameo.
My background includes customer support, email management, case coordination, appointment scheduling, data entry, documentation, billing assistance, and problem resolution. I am skilled at working in fast-paced remote environments, maintaining professional communication, and ensuring tasks are completed accurately and on time.
I am committed to providing excellent customer service, strong attention to detail, and reliable administrative support to help businesses improve efficiency and customer satisfaction.
