Sales Account Owner | Maersk Global Service Centre | Pasig City |-----------
o Manage and grow high-value client accounts—including Electrolux, Ford, and Samsung—by aligningaccount strategies with overall company objectives and delivering tailored logistics solutions.o Serve as the primary liaison for all sales-related matters, ensuring seamless end-to-end coordinationacross internal teams and consistent, high-quality client service.o Partner closely with cross-functional teams, including Sales, Trade, and Marketing, to identify growthopportunities, resolve challenges proactively, and enhance customer experience.o Conduct ongoing analysis of bunker fuel movements and calculate SBF/BAF and Low Sulfur Surcharge(LSS) rates in strict accordance with contractual terms, ensuring cost accuracy and compliance.
SCOPE Sales Specialist | Maersk Global Service Centre | Pasig City | 2015 – 2017
o Proactively sourced new business opportunities through a combination of inbound lead management andstrategic outbound prospecting via calls and email campaigns.o Assessed and qualified customer requirements to align them with appropriate service offerings and salessolutions.o Collaborated with senior sales executives and external partners to drive deal progression, supportnegotiation efforts, and secure successful closures.o Delivered accurate and competitive pricing for Out-of-Gauge (OOG) and Breakbulk shipments,contributing to revenue growth in specialized cargo segments.
Global Tender Coordinator | Maersk Global Service Centre | Pasig City | 2013 – 2015
o Oversaw the complete tender management cycle—from initial receipt and internal coordination tocontract drafting, submission, and final documentation—ensuring timely and accurate execution.o Facilitated transparent and effective communication between Sales, Trade, and Account Managementteams to align strategies and ensure consistent messaging throughout the tender process.o Represented the tender function in cross-functional meetings and client discussions, providing expertinsights to support strategic decision-making.o Streamlined tender workflows and introduced process enhancements that increased operationalefficiency and contributed to higher tender success rates and improved client satisfaction.
Regional Sales Support | Maersk Global Service Centre | Pasig City | 2012 – 2013
o Processed and validated incoming sales leads, ensuring accurate documentation and timely assignment tothe appropriate sales channels.o Maintained proactive communication with clients to support account development, resolve inquiries, andstrengthen business relationships.o Monitored customer accounts and sales pipelines, tracking performance against targets and identifyingareas for improvement.o Compiled and analyzed sales data to generate actionable performance reports, supporting strategicplanning and decision-making for the sales team.
Global Sales Support | Maersk Global Service Centre | Pasig City | 2010 – 2012
o Supported Global Account Managers in cultivating and maintaining strong, long-term relationships withkey multinational clients through consistent engagement and service excellence.o Coordinated the execution of strategic account plans across multiple regions, ensuring alignment withglobal objectives and localized market needs.o Contributed to enhanced customer satisfaction by delivering responsive support, facilitating issueresolution, and promoting consistency in service delivery across geographies.
Inventory Supervisor | Unilever Selecta | Manggahan Industrial Park, Pasig City | 2009
o Supervised daily warehouse operations to ensure compliance with productivity, quality, and customerservice benchmarks.o Coordinated the movement of inventory and facilitated interdepartmental transfers to support seamlesssupply chain flow and minimize downtime.o Led monthly physical inventory audits, accurately reconciling stock variances and maintaining preciseinventory records to support operational efficiency.
