Hey there! I'm Clarrise Bando. I'm a highly motivated and detail-oriented Customer Service Representative with over 5 years of experience in the BPO sector, delivering exceptional support across voice and chat platforms. Proficient in managing customer inquiries, resolving complaints, and providing product and service information with a strong focus on customer satisfaction and retention. Demonstrated ability to thrive in fast-paced environments while maintaining a positive attitude and consistently meeting performance targets.
Positions I am looking for: General Virtual Assistant, E-commerce Virtual Assistant and Customer service representative
Here's what I can offer:
* E-commerce Support
-Product Listings and Descriptions
-Order Processing and Management
-Order tracking
-Processing refund
-Customer Assistance
-Pricing Strategy and Adjustments
*Credit card Customer Service support
-Assisting customer with account inquiries
-Processing payments
-Reviewing transactions
-Resolving billing issues
-Providing guidance on credit card feature and benefits
* Collections customer service support
- Managed inbound and outbound calls
- Handling overdue accounts
-Negotiating payment arrangements
I am seeking a full-time position. Let?s build something meaningful together?reach out and let?s make it happen! You can reach me at -----------