Experienced banker.
Was a previous Coach from a contact center and experienced in call audits, training new hires, Coaching Skills, etc.
Highly experienced customer representative for 8 years now.
Understands satisfactory customer service from calls, emails and document completion.
No problem with shift schedule as I used to work in shifting schedules for Australia, US and UK accounts.
Detail oriented and knowledgeable in financial processes such as payments, KYC, AML, etc.
