Dedicated Healthcare Virtual Assistant and Intake Specialist with proven expertise in patient intake, appointment scheduling, and eligibility verification. Experienced in handling high-volume healthcare inquiries, resolving billing and denial issues, and guiding patients through benefits and prior authorization processes.
Tools I've used:
- Citrix
- Salesforce
- Maestro
- Quattro
- Medvantage
- Avaya
- Zoom
- LawRuler
- Microsoft 360 (Excel, PowerPoint, Word, PDF)
- Google Suite
