A dynamic professional with over a decade of experience in quality assurance, customer service,
and administrative support. Proficient in Microsoft Office, Google Workspace, Salesforce,
ServiceNow, NICE, Genesys, and Vonage. Highly detail-oriented, proactive, and flexible, with
proven strengths in data entry, multitasking, and thriving in fast-paced environments. Brings
strong problem-solving, communication, and analytical skills to every role.
