Hi, I'm Crisanta! A Bachelor's degree graduate with 4+ years of experience supporting U.S. clients and helping businesses deliver exceptional customer experiences.
Here's how I can help:
General Virtual Assistance
* Email & calendar management
* Data entry and internet research
* Administrative support
* File and document organization
* Appointment scheduling
Customer Service
* Phone, email, and chat support
* Customer inquiry handling
* Technical troubleshooting
* Account management
* Conflict resolution and customer retention
Social Media Management
* Content creation using Canva & CapCut
* Post scheduling and publishing
* Community engagement
* Social media support
* Basic analytics and reporting
Tools I Use
* Google Workspace
* Microsoft Office
* Canva
* CapCut
* Slack
* Zoom
* Social Media Platforms
Why work with me?
* 4+ years of customer service experience
* Strong communication skills
* Detail-oriented and organized
* Fast learner and adaptable
* Reliable and committed to delivering quality work
Let's work together!
