I bring over six years of experience in customer and technical service, with a strong background in problem-solving, root-cause analysis, and technical troubleshooting. I supported our technical support team in addressing customer-reported product issues. In addition, we assisted various clients in integrating their applications, automating email responses, and synchronizing data across platforms using tools such as Zapier, Pipedream, and n8n. To enhance these processes, we leveraged CRM software like HubSpot and Agile CRM. Our efforts enabled numerous customers to grow their businesses by closing multiple leads, attracting more customers, and streamlining their workflows through automation—allowing them to save time and optimize their operations effectively.
