I help business owners streamline operations, manage customer interactions, and track performance—so they can focus on growing their business.
With hands-on experience in sales support, customer service, and operations coordination, I manage the full workflow from lead intake to order fulfillment, shipping, and billing tracking.
I don’t just complete tasks—I improve systems, reduce confusion, and help businesses run more efficiently.
Here’s how I can support your business:
• Handle inbound calls, emails, and customer inquiries professionally
• Assist in converting leads into paying customers
• Manage order processing, shipping coordination, and fulfillment tracking
• Maintain and organize CRM and customer records
• Build and manage tracking systems using Google Sheets
• Monitor advertising performance and track ROI
• Coordinate events and manage RSVP tracking
• Ensure accurate data entry and organized workflows
Tools & Systems I Use:
• Google Sheets (tracking systems & automation)
• CRM systems
• ----------- (shipping & labels)
• QuickBooks (invoice coordination)
• Call handling systems (inbound & outbound support)
I am detail-oriented, organized, and proactive. I take ownership of my work and always look for ways to improve processes and make things easier for the business owner.
If you're looking for a reliable Executive Assistant who can support operations, sales, and customer management—I’d be glad to help.
Executive Assistant / Operations Coordinator
Integrity Horsemanship / Integrihorse Media
Managed end-to-end customer workflow from inquiry to fulfillment
Handled inbound calls and converted leads into customers
Processed orders, coordinated shipping, and tracked deliveries
Maintained customer records and billing coordination
Assisted in advertising coordination and performance tracking
Built and managed tracking systems for sales and operations
Supported event promotions and RSVP tracking
Ensured accurate data entry and organized reporting systems
SKILLS
Executive Assistance
Operations Management
Customer Support
Sales Support
CRM Management
Data Entry & Tracking
Google Sheets Automation
Order Processing<8efe80624d780eba0c6493ec45140364>Email & Phone Communication
Ad Tracking & Monitoring
Administrative Support
