Customer support, Subject Mater Expert and Sales Representative

•Concentrix Baguio Site (November 22,2021 - December 6, 2024)
-Call Center Agent / Subject Matter Expert
-Handled 1 and a half year as a Phone customer service
-Handled 1 year as Chat Customer Service
- SME for 4 months then later on transferred to email for my line of business.
•Foundever Baguio Site (January 13,2025 - March 31, 2025)
-Call Center Agent
-Handled more than 3 months as a Sales customer service