I am a US Healthcare Operations and Administrative Support professional with 12+ years of experience supporting US-based healthcare teams. My background includes healthcare claims processing and adjudication, home health intake support, clinician availability and capacity tracking, provider communication, document review, and data validation.
In my recent home health role, I maintained and updated an Excel-based clinician availability tracker used by the intake team to check schedules, rescheduling dates, and capacity before assigning patients. I referenced WellSky (Kinnser) and CareStitch to keep scheduling information accurate, updated case statuses in -----------, processed non-admit requests, and prepared notifications for providers and clinicians.
My previous experience at Accenture includes high-volume US healthcare claims processing using TriZetto FACETS, ICD-10, CPT, and HCPCS, EOB review, denial investigation, medical-record coordination, and healthcare document review. I consistently maintained a 99% accuracy rate while working in deadline-driven environments.
I am detail-oriented, organized, reliable, and comfortable working independently with healthcare systems and confidential information. I am also quick to learn new tools and processes and have strong written and verbal English communication skills. I am open to remote opportunities in healthcare operations, intake support, scheduling support, claims and insurance, patient coordination, and medical administration.
