I bring over 12 years of diverse professional experience, with a strong focus on Property Management and a solid foundation in the Business Process Outsourcing (BPO) industry. For the past 7+ years, I've been deeply involved in Property Management-progressing from entry-level roles to leadership and product development positions. My experience spans leasing, operations, customer service, stakeholder communication, and team management. Before that, I spent over 5 years in the BPO sector, where I developed my skills in customer service, sales, training, and onboarding, supporting high-volume seasonal operations for a major U.S. client. This combined background enables me to deliver operational excellence, lead with impact, and drive strategic results.
