Hey there! I’m Justine Tapongot.
I’ve been in customer service for a while now, handling chats, emails, and calls with one goal in mind: make customers feel valued, not just answered.
And i love what i do.
Why hire me?
I actually listen to customers before giving solutions
I explain things to them more simpler, no confusing jargon
I keep my cool even with the toughest clients or hard headed clients
I handle complaints with empathy and positivity
I follow up to make sure issues are fully resolved
I believe great customer service isn’t just about fast replies, it’s about building trust so your customers stay loyal to your brand.
Whether you need someone for a few hours a day or full-time support, I’m here to make your customers happy and your life easier.
