HI EVERYONE!!!
Everyone starts somewhere. The difference is how fast they learn and how hard they work. I am entering the freight and logistics industry with a strong foundation in customer service and operations built over 9 years aboard international cruise ships.
I am a trained professional in US Freight Brokerage and Truck Dispatching through the Freight Courses 101 Masterclass.
My training has equipped me with comprehensive knowledge of freight operations, tracking workflows, carrier communication, and documentation handling.
I am ready to deliver expert support to freight brokers and dispatchers with reliable administrative and tracking assistance, ensuring precision and efficiency in every task.
Core Skills:
• Track & Trace Process
--->Real-time shipment monitoring and status updates
• Freight Broker Workflow
--->Understanding broker-carrier-shipper relationships
•Truck Dispatch Basics
--->Load assignment and route coordination fundamentals
• Carrier & Driver Follow-ups
--->Professional communication and check-in protocols
•POD & Documentation
--->Proof of delivery collection and verification
•Freight Terminology
--->Industry-standard language and abbreviations