With 6+ years of diverse professional experience, I bring a unique mix of customer service expertise, technical support skills, and virtual assistance know-how to every role I take on.I started in the BPO industry, spending 4 years supporting global leaders like Comcast and Manulife. There, I mastered problem-solving, technical troubleshooting, and client communication — helping customers find fast, effective solutions while building trust and satisfaction.
For the past 2 years, I’ve thrived as a Freelance Virtual Assistant, supporting entrepreneurs and businesses with customer service, project coordination, admin tasks, data management, and dispute/chargeback resolution. This role sharpened my ability to juggle multiple priorities, streamline processes, and deliver results with efficiency and precision.
I’m known for being resourceful, adaptable, and proactive, thriving in fast-paced environments where I can help businesses save time and operate smoothly. My goal is to keep growing while making a meaningful impact on the teams I support.
