> Oversee and direct the activities of a number of the campaign along with all Team Leaders
and Staff assigned
> Responsible for all aspects of operations which include but not limited to monitoring
operations staffing, provide temporary coverage and training; provision of excellent clientele
service, problem resolution and the like.
> Develop individual & team goals and implement plan to carry out objectives. Monitor Team
performance and development
> Weekly business review with the clients
> Ensure team compliance with all established policies and procedures.
> Customer Relations
