A detail-oriented and HIPAA-compliant Virtual Assistant. Greet patients warmly and ensure a welcoming environment. Manage and schedule patient appointments efficiently. Answer and direct incoming phone calls with professionalism and clarity. Respond promptly to patient emergencies and escalate appropriately. Maintain and update patient records with accuracy and confidentiality, Verify and update patient insurance information, including eligibility and coverage. Assist with administrative tasks such as documentation, email communication, and office coordination, Demonstrate strong organizational skills and attention to detail in all aspects of patient care and office management
