E-commerce VA Specialist | Shopify, Amazon, eBay, Etsy & TikTok Shop | Listings, Ads, CS & Ops
All-in-One E-commerce Virtual Assistant | Shopify, Amazon, eBay, Etsy, TikTok Shop, Lazada & Shopee | Business and Financial Management Graduate
I help e-commerce business owners scale their online stores by handling everything from product listings and inventory to ads, customer support, and daily operations - so you can focus on growth, not grunt work.
With a Bachelor's degree in Business Administration major in Financial Management and hands-on experience across multiple e-commerce platforms, I bring both the operational skill and business mindset to run your store like it's my own.
MY E-COMMERCE SPECIALIZATIONS:
SHOPIFY STORE MANAGEMENT
Store setup, theme customization, product upload, collections, app integrations, Shopify SEO, abandoned cart recovery, and order fulfillment.
Tools: Shopify, Oberlo, DSers, Loox, -----------, Klaviyo, ReCharge
AMAZON SELLER CENTRAL AND FBA
Product research, listing creation and optimization, A+ Content / EBC, keyword research, PPC ads, inventory and FBA shipment planning, account health monitoring, and case management.
Tools: Helium 10, Jungle Scout, Keepa, Seller Central, Amazon Ads
EBAY STORE MANAGEMENT
Listing creation and SEO (Cassini), Terapeak research, dropshipping, repricing, feedback management, and order processing.
Tools: Zik Analytics, DSM Tool, AutoDS, Terapeak
ETSY AND PRINT-ON-DEMAND
Listing SEO, tag and keyword research, mockup creation, shop optimization, and customer messaging.
Tools: EverBee, eRank, Printify, Printful, Gelato, Canva
TIKTOK SHOP, LAZADA AND SHOPEE
Product upload, campaign setup, live selling support, affiliate outreach, promotions, and Seller Center management.
Platforms: TikTok Shop, Lazada Seller Center, Shopee Seller Center
DROPSHIPPING AND PRODUCT RESEARCH
Winning product research, supplier sourcing, AliExpress and CJ Dropshipping, order automation, and supplier communication.
Tools: AliExpress, CJ Dropshipping, Zendrop, Spocket, AutoDS, DSers
PRODUCT LISTING AND E-COMMERCE SEO
SEO-optimized titles, bullet points, descriptions, backend keywords, infographic briefs, A+ content planning, and conversion-focused copy.
E-COMMERCE CUSTOMER SUPPORT<8efe80624d780eba0c6493ec45140364>;Email, chat, ticket handling, refunds, returns, disputes, chargebacks, and PayPal / Stripe claims.
Tools: Gorgias, Zendesk, Reamaze, Freshdesk, Help Scout, Intercom
E-COMMERCE MARKETING AND ADS<8efe80624d780eba0c6493ec45140364>;Facebook, Instagram, TikTok and Google Ads support, Klaviyo email flows and campaigns, SMS marketing, influencer outreach, and UGC coordination.
Tools: Meta Ads Manager, TikTok Ads, Google Ads, Klaviyo, Omnisend, Postscript
INVENTORY AND ORDER OPERATIONS
Multi-channel inventory tracking, SKU management, 3PL coordination, shipping and tracking updates, returns processing, and supplier follow-ups.
Tools: ShipStation, Inventory Planner, Skubana, Zoho Inventory
GRAPHICS AND LISTING CREATIVES
Product image editing, Amazon A+ content layouts, infographics, and social media creatives.
Tools: Canva, Photoshop basics, Figma
WHY HIRE ME:
- Business and Financial Management Graduate - I understand margins, ROAS, COGS, and the numbers that actually grow stores.
- Multi-platform expertise - one VA for your entire e-commerce stack, no need to hire three different people.
- Self-managed and deadline-driven - clear updates, no babysitting required.
- Excellent written and spoken English - customer-ready communication.
- Reliable setup - fiber internet, backup power, and dedicated workspace.
- Long-term partnership mindset - your store's growth is my goal.
AVAILABILITY:
Full-time, part-time, or project-based. Ready to start immediately.
Send me a message and let's talk about how I can help scale your e-commerce business. I respond within 1 hour during business hours.
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