Highly organized and detail-oriented beginner virtual assistant with a passion for providing exceptional administrative support. Seeking to utilize strong communication and time management skills to support clients and contribute to their success.
With Over 5 years experience in BPO with 3 years Managerial experience and currently working in one of the top banks in the world as a Business Account Specialist focused on delivering outstanding customer experience while helping business clients manage their accounts, resolve inquiries, and maintain smooth financial operations.
Expertise ;
• Excellent Customer Service via phone, chat and email
• Administrative Tasks
• Banking / Financial Technicalities
• Leadership
• Goal and People Oriented Leader
Tools i use regularly:
- Microsoft Office, Google Workspace, Slack, Microsoft Teams, Zoom, Notion, Asana, Canva and ChatGPT.
I am currently open to remote opportunities in customer support, banking/ finance support, and quality assurance roles.
If you're looking for a professional who understands both customer experience and quality standards, I’d be glad to connect and discuss further.
