I'm John Michael Bangoy, a customer-focused professional with nearly 3 years of experience in email support, chat assistance, appointment setting, and technical troubleshooting. I specialize in delivering outstanding service while optimizing operations through automation. Skilled in handling voice and non-voice accounts, I use platforms like GoHighLevel, Zapier, and AI tools like ChatGPT to build funnels, manage CRMs, and automate tasks, helping businesses deliver consistent, high-quality experiences.
Systems & Software Proficiency
• CRM: GoHighLevel, -----------, HubSpot
• Automation Tools: Zapier, GoHighLevel
• Chatbot Set-up: GHL Chatbot, Synthflow
• AI Tools: Co-Pilot, ChatGPT, Gemini, Claude, Deepseek
• Creative Tools: Canva, Capcut, Photopea
• Google Workspace: Docs, Drive, Sheets, Calendar, Meet
• Project Management: Asana, Jira
• Communication Tools: WhatsApp, Zoom, Intercom, Google Meet, Slack
• Social Media Platforms: Facebook, Instagram, YouTube, LinkedIn, TikTok
