I am an experienced operations and people leader with over 15 years in the corporate travel and technology-driven services industry. I specialize in delivering high-impact solutions across online booking tools, global distribution systems, and client service operations, with a strong focus on efficiency, customer satisfaction, and continuous improvement.
Throughout my career, I have successfully led teams, managed complex client implementations, and resolved high-level operational challenges. My background in platforms such as SAP Concur, Salesforce, and GDS systems (Sabre and Travelport) allows me to bridge the gap between technical configuration and business needs, ensuring seamless service delivery and optimized workflows.
Currently pursuing a degree in Business Management major in Operations Management, I continue to strengthen my expertise in leadership, analytics, and business strategy. I am passionate about building collaborative teams, enhancing systems, and contributing to organizations that value innovation, growth, and operational excellence.
