Detail-oriented Bookkeeper and Certified QuickBooks ProAdvisor with over 7 years of combined experience in the hotel industry and accounting. Skilled in full-cycle bookkeeping — from recording transactions to reconciling accounts and generating financial reports — while also managing front desk operations, reservations, and customer service in hospitality settings. Knowledgeable in construction accounting and project costing, bringing versatility across industries. Successfully completed a year-end bookkeeping project, accurately processing 1,000+ transactions and reconciling 12 months of financial data in QuickBooks, resulting in clean, audit-ready reports and strengthened confidence in real-world accounting tasks. Additionally, gained 1 year of experience as a Customer Service Representative, handling email correspondence, addressing customer concerns, and assisting with inquiries to ensure client satisfaction.
PROFESSIONAL EXPERIENCE
Bookkeeping / Accounting – 7 years
QuickBooks / Xero – 7 years
Financial Reporting – 7 years
Accounts Payable and Receivable – 7 years
Customer Service / Email Management – 7 years
Administrative Assistant – 7 years
Hotel OIC – 7 years
Hotel Receptionist – 3 years
Customer Service Representative – 1 year (Email support, concerns, inquiries)
CSR – USA-Miami Florida – 3 months
TOOLS
CRM Tracker | Xenia | iServe POS | Hotelogix | Qashier POS | QuickBooks | Vici | Agoda | Traveloka | ----------- | Klook | ----------- | Vrbo | Airbnb | ChatGPT | Microsoft Office | Shopify
CLIENT INDUSTRIES
Hands-on Experience:
E-commerce | Digital Services | Banking | Real Estate | Construction | Law Firm | Property Management
Knowledgeable / Studied:
Healthcare | Retail / Food | Government | Financials
