Experienced Shopify VA | Customer Support & E-commerce Operations
I help faith-based and mission-driven Shopify brands grow by turning customer support into a competitive advantage. I don’t just "answer tickets"—I take full ownership of your backend operations so you can focus on the bigger picture.
I specialize in the Shopify ecosystem, managing everything from order fulfillment and SKU management to complex returns and exchanges. My goal is to ensure your customers feel heard and valued, reflecting the heart of your brand in every interaction. Whether it’s troubleshooting a variant issue or optimizing an Omnisend email flow, I move fast, work independently, and double-check every detail.
Core Competencies:
Shopify Management: Product listings, inventory updates, order processing, and tag organization.
Customer Experience: Managing shared inboxes with a warm, empathetic tone and proactive problem-solving.
Technical Proficiency: Expert in Google Sheets, Asana, and Omnisend/Klaviyo marketing support.
Process Improvement: Identifying recurring issues and creating FAQs or macros to reduce future ticket volume.
I’m a self-starter who values speed and excellence. If you’re looking for a dependable partner who treats your business like their own and requires zero micromanagement, let’s connect.
