Hi! I’-----------goldis, a reliable and customer-focused Virtual Assistant with experience handling email, chat, and phone support in fast-paced environments.
I specialize in helping eCommerce businesses provide smooth and professional customer service by managing inboxes, resolving concerns, and keeping customers happy.
Here’s how I can help your business:
Respond to customer emails and Shopify chat messages
Handle “Where is my order?” (WISMO) inquiries
Process returns and exchanges
Keep inbox organized and up to date
Provide friendly, clear, and professional communication
My experience:
Handled 40–60+ customer inquiries daily
Experienced in chat, email, and phone support
Strong written English communication
Able to respond within 24-hour turnaround (or faster)
I am organized, detail-oriented, and committed to delivering excellent customer experiences. I am also eager to learn and grow in Shopify and eCommerce support roles.
Let’s work together to keep your customers satisfied and your business running smoothly.
Verified
