Scaling an e-commerce store requires more than just standard upkeep—it requires operational precision, exceptional customer care, and steady execution.
With a strong professional background at global BPO firms like Alorica, [24]
7.ai, and IGT Solutions, I provide high-level non-voice support, customer ticket management, and accurate backend assistance. I specialize in keeping daily store operations running seamlessly so business owners can focus completely on growth.
I am a dedicated E-commerce Operations VA and Support Specialist who understands the rhythm of daily dropshipping and brand management workflows. I ensure data integrity across your platforms while keeping customer satisfaction high.
My Core E-commerce Support & Operations Expertise:
Customer Support & Ticket Management: 3+ months of specialized experience managing Shopify customer service tickets, resolving inquiries, processing returns, handling refunds, and securing positive buyer feedback.
Product Listing & Variations: Meticulous creation and management of product listings on Shopify and eBay from supplier sheets. Proficient in organizing collections and managing intricate clothing variants (sizes/colors) with 99% accuracy.
Modern AI Workflows: Efficiently leveraging AI copywriting tools to generate structured, engaging, and clean product descriptions quickly and at scale.
Cross-Listing & Tools: Hands-on familiarity with product tools like Vendoo and importing data accurately across platforms (such as Temu/Shopify integrations).
I value flat, fast-paced teams with no unnecessary hierarchy where I can take complete ownership of my daily tasks, follow guidelines exactly, and deliver clean, consistent work.
Let’s collaborate to streamline your store's daily backend operations. Please send me a message to discuss your team's specific needs!
Verified
