Reliable and results-driven IT Support Specialist with 2 years of hands-on experience in networking, hardware troubleshooting, and system maintenance. Proficient in diagnosing and resolving computer and laptop issues, managing network infrastructure, and configuring Office 365 accounts and related services. Demonstrated ability to support end-users, streamline technical processes, and ensure minimal downtime across systems. Passionate about providing excellent technical support and contributing to the smooth operation of business IT environments.
Key Skills:
PC and laptop hardware repair & maintenance
Network setup and troubleshooting (LAN/WAN)
Office 365 account setup and management
<8efe80624d780eba0c6493ec45140364>Email configuration and user support
Windows OS installation and driver management
Printer and peripheral device configuration
Basic server and Active Directory knowledge
Strong customer service and problem-solving skills