Motivated and results-driven Cold Caller and Healthcare Customer Service Representative with nearly 3 years of experience in outbound sales and lead generation, along with several years of experience supporting a healthcare account. Skilled in making high-volume outbound calls, engaging prospects, identifying their needs, handling objections, building rapport, and generating qualified leads or appointments.
Experienced in healthcare provider services, including Benefits and Eligibility verification, handling provider inquiries, and delivering accurate and professional customer support. Confident in communicating with clients and prospects, following scripts and call guidelines, documenting interactions, and maintaining accurate records.
A reliable, adaptable, and customer-focused professional with strong communication skills, sales experience, and the ability to work independently in a remote environment. Open to opportunities in Cold Calling, Appointment Setting, Lead Generation, Medical/Healthcare Representative, Healthcare CSR, and Virtual Assistance.
