I'm an Operations & Onboarding Virtual Assistant with over 10 years of corporate experience (2015–2024) managing onboarding, CRM and database records, compliance documentation, and reporting for a multi-branch organization. For a decade, I kept operations organized behind the scenes — coordinating onboarding for new hires, maintaining accurate CRM and compliance records, building trackers and dashboards in Excel and Google Sheets, and managing calendars and cross-team communication. I've supported multi-branch operations end-to-end, so I'm adept at handling detail-heavy, deadline-driven work without anything falling through the cracks.
Since late 2024, I've stayed just as hands-on: co-managing daily operations for a small business (inventory, supplier coordination, customer service, pricing, social media) and supporting freelance lead generation for a fellow VA — researching prospects, building outreach lists, and managing pipeline activity.
What I bring to your team:
End-to-end onboarding & intake coordination
CRM & database management — accurate, organized, audit-ready
Compliance documentation & recordkeeping
Reporting & dashboard creation (Excel, Google Sheets)
Calendar, email & cross-team communication support
Lead generation & outreach using LinkedIn Sales Navigator
I'm reliable, detail-oriented, and comfortable handling sensitive or confidential information. Running a small business myself means I understand both sides of operations — what it takes to keep a business organized, and what it feels like when things run smoothly versus when they don't.
Available for AU day-shift hours (GMT+8), with stable fiber internet and backup power for reliable remote work.
If you need someone dependable to manage your operations, onboarding, or admin workload so you can focus on growth, I'd love to help.
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