Seasoned professional with more than 4 years of experience as a Virtual Assistant handling eCommerce inventory management and customer service; proficient in Google Workspace, Microsoft Office and Amazon Seller Central; with proven experience on helping companies achieve desired profit through proactive and efficient supply chain management; adept on customer relationship management and other administrative tasks such as email and calendar management, appointment setting and social media management.
Core Services and Expertise
>Administrative Tasks: Email management, calendar management, appointment setting, travel arrangement, project management, social media management
?>Customer Relationship Management and Customer Service: Email Marketing, Handling inquiries, managing live chats, building long-term client relationships
>Amazon and eCommerce Inventory Management and Customer Service - order fulfillment, supplier coordination, demand planning and forecasting, website management, product replacement
>Tools & Technologies I use:
Communication: Microsoft Teams, Zoom, Slack, Google Meet
Project Management - -----------, Asana, Notion
Amazon/eCommerce Inventory Management: Amazon Seller Central, WooCommerce, Jungle Scout, Pirate Ship, Helium 10,Shopify
Customer Relationship Management: Hubspot, Flodesk, Vocaroo
Office & Collaboration: Microsoft Office (Word, Excel, Powerpoint), Google Workspace (Docs, Sheets, Drive)
I am the best fit for your company:
>Forward-looking & Efficient: Constantly searching for methods to improve workflows
>Detail-oriented: Each activity is completed accurately and effectively.
>Dependable: I reduce errors, make sure customers feel appreciated and cared for, and free up your time to concentrate on other crucial areas of your company.
I'm excite to collaborate with you - let's work together!
