I bring a diverse and well-rounded background in customer service, administrative support, sales, and e-commerce, with hands-on experience in the following roles:? Customer Service Representative I handled customer inquiries through phone, email, and chat, ensuring client satisfaction by resolving issues quickly and professionally. I provided accurate information about products and services while maintaining a friendly and helpful tone.? Executive Assistant I supported executives by managing calendars, setting meetings, preparing reports, and handling confidential information. I also coordinated travel arrangements and ensured smooth daily operations through organized and proactive support.? Appointment Setter I contacted potential clients and scheduled appointments for sales teams or medical professionals. I confirmed availability, followed up on leads, and kept accurate records of interactions using CRM tools.?Social Media Manager I created and scheduled engaging content across platforms like Facebook, Instagram, and LinkedIn. I monitored analytics, responded to messages and comments, and developed campaigns to grow audience engagement and brand awareness.?Sales Representative I promoted and sold products or services by identifying customer needs, giving product demonstrations, and closing sales. I also managed client relationships and consistently met or exceeded sales targets.?Amazon Account Manager I managed Amazon seller accounts by optimizing product listings, handling customer reviews, and analyzing sales data. I also worked on improving product rankings and running ad campaigns to increase visibility and sales.?E-Commerce Specialist I managed online stores by uploading products, updating inventory, processing orders, and improving the customer shopping experience. I also worked on SEO, pricing strategies, and sales promotions to boost online performance.?Healthcare Virtual Assistant I supported healthcare providers by managing patient appointments, handling medical records, and responding to patient inquiries. I used HIPAA-compliant tools and ensured all information remained confidential and accurate.?Shopify Specialist I built and maintained Shopify stores by customizing themes, uploading products, and managing orders. I also worked on improving user experience, setting up payment and shipping options, and running promotional campaigns.
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