I’m a BPO Customer Support Specialist with 3+ years of experience supporting clients for Amazon, Turo, and American Airlines. I specialize in customer service, eCommerce, and property management, delivering fast, reliable, and professional support while keeping operations smooth and clients satisfied.
I excel at handling customer inquiries, scheduling, follow-ups, property management coordination, and eCommerce support with a friendly, proactive, and client-first approach. Highly organized, detail-oriented, and dependable, I help businesses operate efficiently while ensuring clients and tenants feel valued every step of the way.
Skills & Expertise
Customer Support & Communication
•Responding to inquiries, complaints, and requests via email, chat, SMS, and phone
•Delivering professional, solution-focused, and friendly communication
Property Management Support
•Tenant communication and lease management
•Move-ins, move-outs, and maintenance coordination
•Scheduling inspections, appointments, and property viewings
•Preparing and managing documentation, reports, and records
eCommerce & BPO Support
•Managing orders, returns, and client inquiries
•Handling high-volume customer requests efficiently
•Following up on quotes, proposals, and client communications
Operations & Organization
•Coordinating schedules, bookings, and workflow
•Multitasking and prioritizing in fast-paced environments
•Maintaining accurate files and seamless processes
I help businesses run smoothly, improve client satisfaction, and provide exceptional customer experiences. With BPO experience across eCommerce and travel industries, I bring reliability, professionalism, and strong problem-solving skills to every project.
Whether it’s handling customer inquiries, coordinating property tasks, or managing eCommerce operations, I ensure clients and tenants always feel supported, informed, and valued.
If you are looking for a dedicated, skilled, and professional customer support specialist who can manage eCommerce and property management tasks with reliability and attention to detail, I am ready to contribute to your team and help your business succeed.
Verified
