Dedicated and detail-oriented Registered Nurse with 4 years of clinical experience, now seeking to transition into the BPO industry. Skilled in effective communication, critical thinking, and managing high-pressure situations with professionalism and empathy. Proficient in handling electronic documentation systems such as EMR (Indra), and experienced in providing excellent customer service, problem-solving, and administrative support. Eager to apply healthcare knowledge, adaptability, and interpersonal skills to deliver quality service in a dynamic BPO environment