Hi!
I’m -----------. I worked as a Customer Service Representative at Concentrix (Ticketmaster account) for over 1.5 years, helping North American customers through calls, emails, and chats. I used Zendesk and CRM tools to solve billing, technical, and service issues quickly and with care. I’m skilled with Microsoft Office and Google Workspace, and I love turning problems into positive experiences. Ready to bring my energy and customer-first mindset to your team!