Experienced Healthcare Virtual Assistant with 7+ years of customer service experience and 5 years as a Subject Matter Expert (SME). Skilled in healthcare support, appeals and claims management, administrative assistance, data entry, documentation review, and customer resolution. Known for strong attention to detail, excellent communication skills, and the ability to work independently while delivering accurate and efficient results. Proficient in Microsoft Office, Google Workspace, and handling high-volume customer interactions in fast-paced healthcare environments.
