Hi, I'm Rancesh – an IT graduate with nearly 2 years of hands-on experience in technical support, remote troubleshooting, and customer service.
I've supported businesses and schools by fixing hardware and software issues, managing POS systems (CounterPoint SQL), and providing remote support using AnyDesk. I've also handled ticketing, documentation, and preventive maintenance.
Beyond IT, I have OJT experience in content creation – using Canva and Photoshop to design marketing materials, with exposure to posting and captions under our marketing head.
I'm organized, detail-oriented, and I work well without constant supervision. I have a reliable internet connection (30+ Mbps), a good pc (ryzen 7, 16GB RAM), and backup power.
I'm looking for a remote role where I can solve problems, help people, and grow – whether that's IT support, admin, or working directly with global clients.
Let me know how I can help your business.
– Rancesh
