CAREER OBJECTIVE:
To obtain a suitable job and opportunity where I could express my valuable extensive skills, knowledge and to work for the prestigious organization with all my efficiency, diligence, and integrity.
STRENGTHS AND QUALIFICATION:
- Dedicated and knowledgeable customer service professional with 4 years of experience in call center and hospital service.
- Excellent qualities in customer service, I have developed excellent communication skills and a strong ability to empathize with clients.
- Able to communicate and assess individual needs, up-selling solutions to serve better both the customer and company.
- Coding knowledge and experience modifications in ICD and HIPAA.
- Ability to perform assigned tasks in each amount of time. Exceptionally fast learner.
- Respect for higher and equal members of the group.
- Computer literate especially in Microsoft Office, and Internet searching.
- Willingness to learn.
WORK EXPERIENCE:
* Appointment Setter July 2025 - July 2026
Cynet Virtual Advantage
WFH set up
- Outbound calls
- Record Keeping
- Scheduling Appointment
* Medical Order, July 2021 - July 2025
Abundant Home Health LLC
WFH set up, 2233 Avenue J Suite 107, Arlington, Texas, United State of America
- QA Analyst
- Medical Encoder
* Medical Transcriptionist, June 2019 - July 2021
EDATA Services Phils
17th Floor, Tower 2, RCBC Plaza, 6819 Ayala corner Senator Gil Puyat Avenue, Makati City, Metro Manila, Philippines
- Transcriptionist Specialist
- Review of Records Associate
